PLEASE NOTE: Wood is a natural product. Knots, dark spots, and grain of the wood will vary naturally. While we do our best to select the best wood pieces for your books, we cannot guarantee that the book will be free of these naturally occurring variations.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within 2 days of purchase
I don't accept returns or refunds on items that are personalized or custom ordered
But please contact me if you have any problems with your order.
Returns and exchange details
Returns are handled on a case-by-case basis. Generally, refunds will not be issued on non-personalized or custom work all other items returned within 10 days of purchase for items must be returned in the same condition they were sent out (barring shipping damage).
Return shipping costs are the responsibility of the buyer.
I'm very proud of the items I create and want you to be happy with them too. I understand that buying from photos is a gamble. What you receive may not be quite as you imagined. If the item is not as expected, please contact me within 10 days of receiving the item and prior to leaving feedback so we can discuss options. Items must be returned to me in their original condition (via a mail carrier WITH tracking) within 2 weeks of the contract date to receive a refund. Shipping is non-refundable those costs are the responsibility of the buyer. Once I receive the item in its original condition, I will be happy to make another item for you or refund your purchase.
Custom orders are NON-REFUNDABLE unless the item arrives damaged or was never delivered (by fault of USPS). An email with Pictures of damage before a return is accepted
- Credit / Debit Cards
- Offline Payments